Grab-A-MowMarketplace

Grab-A-Mow Support

Get help with your account, a visit, or a payment.

Stripe legal terms update for connected accounts

Stripe is updating its legal terms. You can read the Connected Account Agreement, which incorporates the Stripe Services Agreement. The updated terms take effect on January 6, 2027. You don’t need to take any action, but by continuing to use Stripe’s services on or after that date, you agree to the updated terms.

Send a support message

This form sends your message to hello@grabamow.com. You don’t need an email app or a dashboard login.

For a problem with completed work, also use Report a problem on your homeowner dashboard. A support message alone does not pause payment release.

Prefer email? hello@grabamow.com

Pro screening, insurance & snow-service help

Before accepting a job, complete both the background-check steps and insurance upload. Screened pros may view nearby requests and quote while insurance is pending. You can also get an insurance quote or compare another option. Contact Support before paying for a background report if you are unsure whether it meets Grab-A-Mow requirements.

The background-check and insurance check marks appear near a pro’s name or profile only after separate Grab-A-Mow reviews. Uploads and purchases alone do not earn a mark, and marks are not guarantees of safety, work quality, or insurance claim coverage.

Snow shoveling and snow blowing may be requested only where local pros, the season, weather, and demand make them available. Pros should confirm their policy covers the exact work and review exclusions, limits, and deductibles. Examples of potential losses include a mower-thrown rock breaking a window, trimmer damage, or a snow-removal slip or property damage.

Homeowner dashboard · Pro dashboard · Community